Job · DoorDash
Senior Manager, Performance Excellence
| Employer | DoorDash |
|---|---|
| Location | San Francisco, CA; New York, NY; Chicago, IL; Seattle, WA; Boston, MA |
| Posted | 2 Sep 2026 |
About the role
The Senior Manager, Performance Excellence leads a small team within DoorDash's Customer Experience organization to improve support quality. Responsibilities include building automated metrics, managing quality assurance vendors, and driving AI-based conversational intelligence programs. Candidates need a bachelor's degree, over ten years of experience, and five years of team management in customer support.
Summary written by GAR, Octum’s cognitive engine, from the employer’s posting. The full description is on the employer’s site.
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Collected by Octum from DoorDash’s careers site on 20 Oct 2026; Octum is not the employer and does not take applications. Spotted something wrong? Tell us.