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Job · DoorDash

Senior Customer Success Manager

EmployerDoorDash
LocationSan Francisco, CA; Los Angeles, CA
FunctionMarketing & communications
Posted9 Oct 2026

About the role

The Senior Customer Success Manager role focuses on driving retention and growth for a portfolio of high-value small and medium-sized business customers. The position involves managing the full customer lifecycle, from onboarding to expansion, while collaborating with internal account management teams. Candidates need five or more years of experience in customer success or account management, with strong data analysis skills and the ability to influence strategic outcomes.

Summary written by GAR, Octum’s cognitive engine, from the employer’s posting. The full description is on the employer’s site.

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Collected by Octum from DoorDash’s careers site on 20 Oct 2026; Octum is not the employer and does not take applications. Spotted something wrong? Tell us.