Job · DoorDash
Manager, Analytics, Customer Experience
| Employer | DoorDash |
|---|---|
| Location | San Francisco, CA; Sunnyvale, CA; Seattle, WA; New York, NY; Chicago, IL; Austin, TX |
| Posted | 21 Sep 2026 |
About the role
The Manager, Analytics, Customer Experience role leads a team of data scientists to improve support resolution quality and operational efficiency. Responsibilities include defining measurement frameworks, analyzing contact data, and partnering with product and AI teams to drive strategic improvements. Candidates need a relevant degree, six years of quantitative experience, and prior management of data teams.
Summary written by GAR, Octum’s cognitive engine, from the employer’s posting. The full description is on the employer’s site.
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