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Job · DoorDash

Enterprise Support Specialist

EmployerDoorDash
LocationPhoenix, AZ; New York, NY; San Francisco, CA; Los Angeles; CA, United States - Remote (remote)
FunctionTechnology & engineering
Posted15 Sep 2026

About the role

The Enterprise Support Specialist role involves resolving day-to-day issues for restaurant merchants using DoorDash's online ordering platform. Responsibilities include managing support tickets across various channels, troubleshooting problems end-to-end, and collaborating with internal teams to improve operational standards. Candidates need three or more years of customer support experience in a SaaS environment, strong communication skills, and familiarity with ticketing systems.

Summary written by GAR, Octum’s cognitive engine, from the employer’s posting. The full description is on the employer’s site.

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Collected by Octum from DoorDash’s careers site on 20 Oct 2026; Octum is not the employer and does not take applications. Spotted something wrong? Tell us.