Job · DoorDash
Director, Customer Experience Strategy & Operations
| Employer | DoorDash |
|---|---|
| Location | San Francisco, CA; New York, NY; Tempe, AZ; Sunnyvale, CA; Ann Arbor, MI; Chicago, IL; Washington, DC; Seattle, WA; Los Angeles, CA |
| Function | Operations |
| Seniority | Director |
| Posted | 5 Jun 2026 |
About the role
The Director, Customer Experience Strategy & Operations role involves defining strategy and overseeing support operations for consumers, Dashers, and other marketplace users. The position requires leading a strategy and operations team while partnering with internal product, engineering, and analytics groups to improve workflows using AI and data. Candidates need ten or more years of experience in strategy, operations, or customer experience, along with a bachelor's degree.
Summary written by GAR, Octum’s cognitive engine, from the employer’s posting. The full description is on the employer’s site.
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Collected by Octum from DoorDash’s careers site on 20 Oct 2026; Octum is not the employer and does not take applications. Spotted something wrong? Tell us.